PRIVACY INFORMATION NOTICE FOR THE PROCESSING OF YOUR PERSONAL DATA IN THE FRAMEWORK OF CERTAIN MARKETING COMMUNICATIONS FOR WHICH WE REQUEST YOUR CONSENT

This Privacy Notice relates to the Processing of your Personal Data in the framework of certain marketing communications and survey activities for which we request your consent. It always has to be read together with the General Toyota Privacy and Personal Data Protection Policy in which the general modalities of the processing of your Personal Data are described and which you must accept in order to proceed further.

Toyota Motor Europe NV/SA (“TME”), Avenue du Bourget / Bourgetlaan 60, 1140 Brussels, Belgium, as Data Controllers, will collect your Personal Data (as indicated below) for the purposes as described below.

WHICH OF YOUR PERSONAL DATA WILL BE COLLECTED?

We will collect the following (categories of) your Personal Data:

Categories of Personal Data:
Personal Data you provide to us:
  • Your name, address, e-mail address, phone number, and
  • Information about your Toyota vehicle (Vehicle Identification Number, mileage, license plate number, model variation, type of accessories and condition of your car).
PURPOSES AND LEGAL BASES OF THE PROCESSING OF YOUR PERSONAL DATA

We will process your Personal Data for the purposes and based on the legal grounds as described below:

Purposes: Legal Bases:
  • To send you reminders related to your Toyota vehicle and to renew any service we offer that expires.
  • To inform you about offers of Toyota products and services which could be relevant for you, for your Toyota vehicle and/or your mobility.
  • To send you information about events that Toyota is organising.
  • To contact you and send you surveys we undertake with respect to you, your Toyota vehicle and/or the Toyota products and services and, upon receiving your consent, to perform these surveys and to follow up on them.

Who will be contacting you / sending you this information as described above? Only Toyota, i.e. the Authorised Toyota Retailer/Repairer selected based on your choice, your post code or your last contact with the network, *****[NMSC]*****, Toyota Motor Europe, Toyota Insurance Management *****[name local entity]***** and Toyota Financial Services *****[name local entity]*****.
We want to reassure you that your consent will not be used to spam or overwhelm you in any way with communications.
Your consent (given by you as indicated below)
  • To update and rectify your Personal Data which would already be available to us in a lawful manner via other systems operated by us or by any other recipient mentioned below.
  • To manage your consent as mentioned above (opt-ins, withdrawals…).
Legitimate interest pursued by the Data Controllers
  • To comply with a court order or with an order or request from an authority.
Required by law
DURATION OF RETENTION OF YOUR PERSONAL DATA

Your Personal Data will be kept for the duration indicated below:

Retention Period(s): Categories of Personal Data:
*****[TBD]***** All categories of your Personal Data as described above.
RECIPIENTS OF YOUR PERSONAL DATA (OTHER THAN THE DATA CONTROLLERS MENTIONED ABOVE)

Your Personal Data will be made accessible to the recipients indicated below:

Recipients or categories of recipients:
Selected Authorised Toyota Retailer/Repairer
Toyota Financial Services *****[local legal entity name + address]*****
Toyota Insurance Management *****[local legal entity name + address]*****
DISCLOSURES/TRANSFERS OF YOUR PERSONAL DATA TO RECIPIENTS IN COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Your Personal Data may be made accessible to recipient(s) in countries outside the EEA as indicated below:

Identity Country
Non-EEA recipient(s) Salesforce.com, inc., The Landmark @ One Market Street, San Francisco, CA 94105, USA (to the extent necessary for technical processing of your Personal Data) USA
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